What we do

Mandatory and complex

The Swiss insurance system can be particularly complicated for new employees from abroad. Technical terms, legal requirements and the small print often make it difficult to get started. 

Independent and free internal service

Insurance Services Novartis provides all associates with free and independent information about the existing insurance options and special conditions, as well as the options for taking out insurance. In addition to customized health insurance, we also offer competitive options for home, liability, car and life insurance.

Contact us

For further information or to make an appointment, please feel free to contact us by email or arrange a virtual appointment via MS Teams or a personal appointment on site.

Key features of our insurance offering

Flexibility in designing your health insurance

Our health insurance options are designed to be flexible, so you can tailor your plan to your specific needs. Choose from:

  • Various core plan options (standard or alternative)
  • Deductibles to reduce premiums
  • Supplementary health insurance (general, semi-private or private)

We also offer additional out-patient insurance options, including dental benefits for children up to the age of 25 with orthodontic treatment covered up to CHF 10,000.

Exclusive benefits for Novartis associates

  • 25% discount on semi-private, private and worldwide hospital insurance (Hospita Private Worldwide, Semi-private or Flex).
  • 10% discount on general ward throughout Switzerland and worldwide outpatient package (Optima)
  • Benevita Health Bonus Program: Up to 15% additional discount
  • No medical exam required for the standard package

Reimbursement for glasses, contact lenses and dental care

Our supplementary insurance plans offer annual reimbursements for:

  • Glasses and contact lenses: CHF 300 to 1,000
  • Dental treatment: CHF 100 to 2,000
  • Orthodontic treatment for children up to 25 years of age: Up to CHF 10,000

Reimbursements for wellness, exercise and nutrition

Our supplementary outpatient insurance includes:

  • wellness services (e.g. massages, thermal baths)
  • exercise (e.g. gym membership)
  • nutrition programs for sustainable weight loss

Depending on the product selected, contributions of 50% and 90% of the costs for activities such as dance classes or fitness center (with or without sauna/bath) between CHF 300 and 1,300 per year are supported. These services promote your health and well-being.

Worldwide protection

Wherever you are, our supplementary insurance offers worldwide protection for emergency treatment, both inpatient and outpatient. Planned treatment abroad can also be included to ensure worldwide protection and peace of mind when traveling or living abroad.

Comprehensive medical care

Our Silver, Gold and Platinum packages focus on covering essential medical costs, such as outpatient and inpatient treatment, to avoid the financial burden of high medical expenses.

Premiums paid by the employer

Novartis covers the premiums for:

  • Daily sickness benefits to ensure continued salary payments during recovery (see continued salary payment provisions)
  • Compulsory accident insurance (occupational and non-occupational accidents)

We recommend additional coverage through SWICA's supplementary accident insurance (Infortuna) for enhanced accident treatment benefits.

Pension fund and retirement benefits

Pension fund contributions

Depending on your total income (ABS and STI), you are entitled to above-average benefits, with contributions split 2:1 between employer and employee. These include:

  • Lifelong retirement pensions
  • Disability pensions
  • Pensions for spouses/life partners
  • Child pensions
  • Lump-sum death benefit
  • Retirement capital and other risk benefits

For more information, please visit our pension fund website.

Retirement planning assistance
To help you prepare for retirement, we offer a two-day retirement planning seminar to all associates aged 58 or older.

Other insurance services

We also offer support and advice on a variety of other insurance services, including:

  • personal liability
  • home contents
  • car insurance
  • legal expenses
  • term life insurance